Welcome to Urban Spring Pilates! We are so excited to have you start your journey with us.

We always encourage newcomers to start with our Private 1:1 classes where our instructors can offer a more personal introduction and guidance, tailoring the program just for you.

For Group Reformer, our Reformer Fundamentals class is perfect for you. You will be in the capable hands of our instructors who are mindful that you are new to this. After that, we recommend progressing to Reformer Abs & Arms, Reformer Butt, Legs & Thighs, and finally, the Reformer Sculpt for a full body tone and sculpt session.

With Group Mat, we offer Slow Flow and Power Flow classes, which incorporate elements of stretch. For a more Pilates core-focused exercise, sign up for Pilates Core and Pilates Sculpt. And if you're looking for a cardio workout, join our Barre classes for a faster-paced, full body session.

Yes, our group classes are designed to accommodate all fitness levels.

However, if you have any medical concerns, please seek medical advice prior to class. And if you require modifications to exercises, please inform the instructors before the start of the class. You are also welcome to take breaks and work through the class at your own pace. We aim to foster a safe and encouraging space with no judgment.

Kindly note that our hot mat classes are not suitable for pregnant clients, clients with high blood pressure, and individuals under the age of 16. Please contact us for 1:1 private classes instead.

Yes! First-timers to Urban Spring Pilates an enjoy a 50% discount on their first Group Reformer, Group Chair and Group Mat classes. You can try out different types of Pilates classes at half the price.

Please note that this offer is only available for purchase on our Urban Spring Pilates App and is valid for one-time purchase only.

Equipment Pilates uses one or a combination of Pilates apparatuses, while Mat Pilates is without the apparatus, just you and the mat.

Mat Pilates forms the core, foundation, and basis of Pilates. With only you and the mat, you depend substantially on your own body and specifically the core for stability, control, and mobilisation. In “Hot” classes, the room is heated up to 42°C, which allows for better stretching and sweat.

Equipment Pilates includes an array of Pilates apparatuses, such as the Reformer, Cadillac, Chair, Barrel and the Spine Corrector for Private 1:1 classes. They offer resistance and support, allowing for a full stretch and strengthening works. Overall, this results in improved body posture and more muscle definition.

Our Duet 1:2 and Group Reformer classes currently focus on the Pilates Reformer.

To optimise your Pilates experience, we are firm believers in a well-rounded practice that balances mat exercises with studio equipment techniques.

All Group class reservations take place on our Urban Spring Pilates App. You can download it from Google Play or the Apple App Store. Once you've created an account and purchased a package, you can view all the classes by location (click on the top right corner dropdown for location) and book a class.

For Private and Duet classes, please DM us at @urbanspringpilates or WhatsApp us to schedule a class with us.

Please cancel at least 12 hours in advance of the class on the Urban Spring App for all classes. For Private and Duet classes, please WhatsApp us to cancel.

Failure to attend or late cancellation will result in the loss of that session without a refund.

If you try to book a class and the class says "Join Waitlist", it indicates that the class is full. Click the "Join Waitlist" button, which will show you your position on the waitlist.

If there is a cancellation and you are at the top of the waitlist, the spot is yours! You will receive an email (ensure that under your Profile > Edit Profile, you have toggled on "Email opt-in" to receive emails), or it will appear in the App (the class you booked will be marked with a tick).

If you no longer wish to be on the waitlist, please cancel your waitlist booking. Otherwise, one session will be deducted if the spot is confirmed.

Please ensure that in the Urban Spring Pilates App, under your Profile > Edit Profile, you have toggled on "Email opt-in" to enable the system to send you emails.

We do not offer a freezing option for your packages.

Extensions of packages are only available for medical reasons.

If you have any requests for package extension, please email your request and supporting documents to info@urban-spring.com.

All our group classes are taught in English.

If you prefer a class in a different language, we will do our best to pair you with one of our instructors who can speak Chinese or Malay. This option is available for Private 1:2 and Duet 1:2 classes only.

No. For safety reasons, non-disruption, and respect for others, latecomers will not be admitted.

To avoid this, you may plan to arrive 10-15 minutes early to check in and get prepared.

For Reformer, Chair and Barre classes, you need to be wearing non-slip, grippy socks. These can be purchased at the studio for RM30 for unbranded socks and RM85 for the imported Toesox and Tavi Noir socks.

For Hot Mat classes, a large towel that covers the mat is essential. These can also be bought in-studio for RM10. Water is also important, which we sell for RM2. We accept payment in cash, by card, or by QR pay.

If you would like to use our shower facilities, please note that you need to bring your own towel and toiletries. We provide hair dryers and shower gel.

Our Bangsar, Mont Kiara and TTDI studios provide lockers, shower facilities, basic shower gel, hair dryers and seating areas.

Our Bangsar studio is located at Jalan Bangkung, Bukit Bandaraya, 59100 Bangsar.

There are two separate studios. For Mat classes, please visit our Central studio (unit 63-1) above Jarrod & Rawlins. For Equipment Pilates, our Corner studio (unit 57-1) is the corner unit on the same street.

There is street parking right in front of our studios at no cost.

Our Mont Kiara studio is located in Arcoris. The address is LG1-6, LG1-7, LG1-8, Lower Ground 1 Level, Arcoris No 10, Jalan Kiara, Mont Kiara, 50480 Kuala Lumpur.

Arcoris has two entrances. At the East Entrance at GF, with Starbucks and Hyatt House on your left, walk straight ahead and take the escalator one floor down to LG1. Turn right and you will find us. At the West Entrance at LG5 where QRA Supermarket is, walk straight and take the escalator two floors up to LG1. Turn left and you will see us.

There are many car parks available. Besides parking in Arcoris itself, you may park at 163 Mall, Plaza Mont Kiara, Shoplex or 1 Mont Kiara, and take a short walk to Arcoris.

Our Taman Tun Dr Ismail (TTDI) studio is located at 6A, Jalan Wan Kadir, Taman Tun Dr Ismail, 60000 Kuala Lumpur, situated above Bedouin Arabian Cuisine. For car travellers, parking options are available nearby. Please refer to our Getting There Guide for directions.

For train travellers, the studio is just a 5-minute walk from Taman Tun Dr Ismail MRT station. Exit via Pintu B, turn right after the escalator toward TTDI Plaza Condominium, and walk along Jalan Wan Kadir 3. When you reach Kenny Hills Bakers, cross the road toward LGB and Bellworth offices, then turn right and walk toward Bedouin Arabian Cuisine to find us on the first floor at 6A.

This depends on the level of your injury and the stage of your recovery. You should always consult your doctor first prior to starting Pilates classes.

We recommend our Private 1:1 classes where our instructor can tailor the program and provide you with more personal attention to your specific needs.

For specific rehabilitation classes, we recommend classes with our physio cum Pilates instructors.

We accommodate pregnant moms after their first trimester, with a doctor’s clearance letter.

Prenatal and postnatal moms should participate in the Private Specialised Classes where our instructors can offer undivided attention and personalise the program to your unique circumstances.

For C-section postnatal Pilates classes, it is advisable to wait 3 to 6 months post C-section to allow the wound to recover, accompanied by a doctor’s clearance letter.